We stand by the quality of our parts and workmanship. Here’s how our warranties apply:

•          Bosch Mechanical Parts – 12‑month warranty
•          Non‑Bosch Mechanical Parts – 6‑month warranty
•          Bosch Electrical Parts – 12‑month warranty
•          Bosch Batteries – 24‑month warranty
•          Non‑Bosch Electrical Parts – Manufacturer’s warranty will be honoured
•          Workmanship – 6‑month or 10,000 km guarantee (whichever comes first)

Improved Fuel Efficiency: A well-maintained engine runs more efficiently, which leads to better fuel economy, you will spend less on fuel over time.

Extended Vehicle Lifespan: Regular servicing helps prevent major issues that can shorten your car’s life. By addressing minor problems early, you can keep your car running smoothly for longer.
Better Performance: Routine checks and replacements (like oil changes, air filters, and spark plugs) keep your car performing at its best.

Higher Resale Value: A car with a full-service history with a reputable workshop is more attractive to buyers and will command a higher resale price.

Prevention of Costly Repairs: Regular servicing can identify potential issues before they become major problems, saving you expensive repairs down the line. Not servicing your car regularly is the main cause of engine failure.

Environmental Compliance: Keeping your car in good condition ensures it meets emission standards, which is better for the environment..]

Enhanced Safety: Regular servicing ensures that critical components like brakes, tires, and suspension are in good condition, reducing the risk of accidents..

We can service your car using the Handbook Service or the Condition based Service method. However, manufacturers like BMW, Mini and Mercedes only service their cars using the new CBS method and do not issue km-based service schedules anymore.

The Major (handbook) - service has been used for car servicing for the last 30 years. The Handbook Service stipulates that service parts are replaced at fixed predetermined intervals. It does not consider road condition, driving style, fuel and air quality. More and more manufacturers are changing the service schedule, taking all above factors into account and have developed the Condition Based Service (CBS). Another reason for the development is that service parts get exchanged less frequently today. Air filters and spark plugs used to be replaced every 10,000 km, today air filters last up to 80,000km and sparkplugs up to 120,000Km. The driving conditions play a more important part when the lifetime of service parts is much longer. The same applies for gear, diff and automatic transmission fluid.

The Condition Based Service (CBS) - During the CBS, serviceable parts are checked at every service, but only worn parts are replaced. We will quote for parts and labour and install them after we obtained your authorisation. CBS makes sure that all systems like cooling system, battery, brakes, electronic system, gear box, diff and suspensions etc., will be inspected and serviced.

We offer three services: the CBS or Condition Based Service, the Major (Handbook Service), and an Oil Change Service. Furthermore, we are experts in fault finding of electronic, electrical, and mechanical car components and repair all automotive faults.

We will never start a repair before our written quote is authorized by the customer.

Yes, all cars on our premises are covered by our insurance. We will also pay the insurance excess. We are not able to provide transport while your car is being repaired.

Yes, we are more than happy to drop you off and pick you up when your car is ready, within a certain kilometre limit.

A car should be serviced once a year regardless of how many kilometers you drive.  Some parts of a car deteriorate even faster when not driven over lengthy periods. Batteries lose charge, car fluids need to circulate to prevent issues, brakes when not frequently used,  accumulate rust on the calipers and seals and gaskets can dry out and degrade. Servicing your car once a year is essential.

Kohler Motors operates a sophisticated management system, which allows us to create a service estimate just by adding the details of your car. Please submit your request for an estimate under ‘Get an estimate.’

After submitting your request, you can expect an email with the estimate from us within one hour. If your request is made after hours, your estimate will be emailed to you in the morning of the following working day. If you would like a phone call from us during business hours, please select the relevant option.

Please note that our estimate depends on the correctness of the details you supply. The VIN number helps to select the correct car on the system.

We are working with the following Fleet management companies:

• ABSA Fleet Management
• NedFleed Management
• Standard Bank Fleet Management
• Wesbank Fleet Management
• RCS Credit Card
• RT46 Government Motor Transport & SAPS

And the following warranty insurance companies:

• AA Warranties
• Auto&General
• BidVest
• Discovery
• GuardRisk
• Generic Insurance
• Innovation
• M- Sure
• Motorite
• MotorVaps
• My-Sure
• OUTsurance
• Warranty Solutions
• WheelsAssist

If you deal with a warranty insurance company or fleet Management provider, please let us know, and we will get listed with your deal partner.

We do not install parts brought by our customers for the following reasons:  

• In case of a part failure, it is very difficult to prove whether the part was faultily supplied, or incorrectly fitted.
• Because of our purchasing power, we have a better chance of replacing a failed part with our supplier.
• Generally, it does not pay the customer to buy his own parts, because Kohler Motors buys parts at wholesale prices.
• In case of a customer claim we must pay the full retail price back to the customer, but cannot claim VAT, because the customer cannot produce a VAT invoice in our company’s name.

We have very generous guarantee conditions on parts and labour (6 months or 10,000km, and for Bosch parts, 12 months with unlimited kms). This can only be granted if the parts are sourced by us.

Why we cannot buy parts for a customer vehicle, when the car is not in our workshop.

Deposits are required by us when a part must be bought for a repair and the car does not remain in our workshop, the customer is requested to pay the full cost price of the part. The reason for this:

• Parts supplied by agents are often not returnable.
• Customer may not return for the repair.

Deposits may also be requested if the customer needs an expensive repair for his car, and the repair cost comes close to the value of the vehicle. This also applies for cars remaining in our workshop.

In the event of a prepayment or deposit being made, we provide a receipt, which details the value of the payment made and the exact nature of the product and/or services that this payment relates to. The deposit can only be returned to the customer if we are unable to source the part.